Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information when you visit our website or place an order with us,
By using our website, you agree to the practices outlines below.
Information We Collect
When you place an order or contact us, we may collect information including;
your name;
billing and shipping address;
email address;
phone number;
payment information;
IP address; and
order history.
Payment details are processed securely through our payment providers. We dot not store full card details ourselves.
How We Use Your Information
We use you information to:
process and deliver orders;
communicate about your purchase;
provide customer support;
prevent fraud abuse;
improve our website and services; and
comply with legal and tax obligations.
When you have opted in, we may also send occasional marketing emails about new products, offers, or updates.
You may unsubscribe from marketing communications at any time.
Sharing your information
We only share your information where necessary to operate our business, including with:
payment providers;
delivery couriers;
website hosting providers;
fraud prevention services; and
legal or regulatory authorities where required by law.
We do not sell your personal to third parties.
Cookies
Our website may use cookies and similar technologies to:
improve site functionality;
remember your preferences;
analyse website traffic; and
support checkout and security features.
You can manage or disable cookies through your browser settings, although some parts of the website may not function properly without them.
Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, loss, or disclosure.
Hoever, no online system can ever be guaranteed 100% secure.
Data Retention
We retain customer information only for as long as necessary to:
fulfil orders;
comply with legal, tax, and accounting obligations;
resolve disputes; and
enforce our policies.
Your rights
Under UK data protection law, you may have the right to:
access the personal data we hold about you;
request correction of inaccurate information;
request deletion of your data;
object to certain processing activities; and
withdraw consent for marketing communications.